OpenConcerto

Bonjour, je viens d'installer la nouvelle version d'Openconcerto et le module "Étiquettes de produits". Lorsque je clique sur le bouton d'impression, j'ai le message "Un de vos modules n'est pas à jour" "UncaughtException on thread Thread[AWT-EventQueue-0,6,main] . Merci de bien vouloir m'aider.

Bonjour,

J'ai le même message. Merci d'avance pour une réponse.

Bonjour,

Le correctif est en ligne, merci d'effacer le module et de le retelecharger.

Cordialement,

Merci

Bonjour,

J'ai effacé les modules et les ai re-téléchargés, j'ai toujours le message : "Un de vos modules n'est pas à jour. Impossible d'activer les modules".

Je suis nouvel utilisateur, j'ai téléchargé la 1.6.2 et j'aimerais tester les modules "Gestion Projet V1.0" et "Prospects V1.1"
J'ai crée un dossier "Modules" dans Contents > Java (je tourne sur Mac OS) dans lequel j'ai copié les .jar.

Les modules apparaissent dans la fenêtre de chargement mais je ne pas peux les activer.

Merci d'avance pour vos réponses.

Bonjour,

J'ai aussi cette erreur, mais voici en cherchant une solution ce que j'ai decouvert:

EN VERSION MONOPOSTE:

Connection Compte "ILM informatique" tout ces modules fonctionne.... sans erreur (j'ai activé uniquement ceux qui m'interesse bien sûr) Mais avec une autre entreprise c'est la que les problemes commence...
Le module "Tickets supports clients" ne veux pas s'installer....

Impossible d'appliquer les changements

java.lang.Exception: Couldn't install module org.openconcerto.modules.customersupport.Module created from JarModuleFactory org.openconcerto.modules.customersupport (1.0) from Modules\org.openconcerto.modules.customersupport-1.0.jar
org.openconcerto.utils.ExceptionHandler: Impossible d'appliquer les changements
at org.openconcerto.utils.ExceptionHandler.handle(ExceptionHandler.java:144)
at org.openconcerto.erp.modules.AvailableModulesPanel$3.done(AvailableModulesPanel.java:148)
at javax.swing.SwingWorker$5.run(Unknown Source)
at javax.swing.SwingWorker$DoSubmitAccumulativeRunnable.run(Unknown Source)
at sun.swing.AccumulativeRunnable.run(Unknown Source)
at javax.swing.SwingWorker$DoSubmitAccumulativeRunnable.actionPerformed(Unknown Source)
at javax.swing.Timer.fireActionPerformed(Unknown Source)
at javax.swing.Timer$DoPostEvent.run(Unknown Source)
at java.awt.event.InvocationEvent.dispatch(Unknown Source)
at java.awt.EventQueue.dispatchEventImpl(Unknown Source)
at java.awt.EventQueue.access$500(Unknown Source)
at java.awt.EventQueue$3.run(Unknown Source)
at java.awt.EventQueue$3.run(Unknown Source)
at java.security.AccessController.doPrivileged(Native Method)
at java.security.ProtectionDomain$JavaSecurityAccessImpl.doIntersectionPrivilege(Unknown Source)
at java.awt.EventQueue.dispatchEvent(Unknown Source)
at java.awt.EventDispatchThread.pumpOneEventForFilters(Unknown Source)
at java.awt.EventDispatchThread.pumpEventsForFilter(Unknown Source)
at java.awt.EventDispatchThread.pumpEventsForFilter(Unknown Source)
at java.awt.WaitDispatchSupport$2.run(Unknown Source)
at java.awt.WaitDispatchSupport$4.run(Unknown Source)
at java.awt.WaitDispatchSupport$4.run(Unknown Source)
at java.security.AccessController.doPrivileged(Native Method)
at java.awt.WaitDispatchSupport.enter(Unknown Source)
at java.awt.Dialog.show(Unknown Source)
at java.awt.Component.show(Unknown Source)
at java.awt.Component.setVisible(Unknown Source)
at java.awt.Window.setVisible(Unknown Source)
at java.awt.Dialog.setVisible(Unknown Source)
at org.openconcerto.erp.modules.AvailableModulesPanel$1.run(AvailableModulesPanel.java:66)
at java.awt.event.InvocationEvent.dispatch(Unknown Source)
at java.awt.EventQueue.dispatchEventImpl(Unknown Source)
at java.awt.EventQueue.access$500(Unknown Source)
at java.awt.EventQueue$3.run(Unknown Source)
at java.awt.EventQueue$3.run(Unknown Source)
at java.security.AccessController.doPrivileged(Native Method)
at java.security.ProtectionDomain$JavaSecurityAccessImpl.doIntersectionPrivilege(Unknown Source)
at java.awt.EventQueue.dispatchEvent(Unknown Source)
at java.awt.EventDispatchThread.pumpOneEventForFilters(Unknown Source)
at java.awt.EventDispatchThread.pumpEventsForFilter(Unknown Source)
at java.awt.EventDispatchThread.pumpEventsForHierarchy(Unknown Source)
at java.awt.EventDispatchThread.pumpEvents(Unknown Source)
at java.awt.EventDispatchThread.pumpEvents(Unknown Source)
at java.awt.EventDispatchThread.run(Unknown Source)
Caused by: java.util.concurrent.ExecutionException: java.lang.Exception: Couldn't install module org.openconcerto.modules.customersupport.Module created from JarModuleFactory org.openconcerto.modules.customersupport (1.0) from Modules\org.openconcerto.modules.customersupport-1.0.jar
at java.util.concurrent.FutureTask.report(Unknown Source)
at java.util.concurrent.FutureTask.get(Unknown Source)
at javax.swing.SwingWorker.get(Unknown Source)
at org.openconcerto.erp.modules.AvailableModulesPanel$3.done(AvailableModulesPanel.java:130)
... 42 more
Caused by: java.lang.Exception: Couldn't install module org.openconcerto.modules.customersupport.Module created from JarModuleFactory org.openconcerto.modules.customersupport (1.0) from Modules\org.openconcerto.modules.customersupport-1.0.jar
at org.openconcerto.erp.modules.ModuleManager.installAndRegister(ModuleManager.java:1884)
at org.openconcerto.erp.modules.ModuleManager.applyChange(ModuleManager.java:1747)
at org.openconcerto.erp.modules.ModuleManager.applyChange(ModuleManager.java:1628)
at org.openconcerto.erp.modules.AvailableModulesPanel$3.doInBackground(AvailableModulesPanel.java:124)
at org.openconcerto.erp.modules.AvailableModulesPanel$3.doInBackground(AvailableModulesPanel.java:1)
at javax.swing.SwingWorker$1.call(Unknown Source)
at java.util.concurrent.FutureTask.run(Unknown Source)
at javax.swing.SwingWorker.run(Unknown Source)
at java.util.concurrent.ThreadPoolExecutor.runWorker(Unknown Source)
at java.util.concurrent.ThreadPoolExecutor$Worker.run(Unknown Source)
at java.lang.Thread.run(Unknown Source)
Caused by: java.lang.IllegalStateException: erreur lors de l'ajout des status
at org.openconcerto.modules.customersupport.Module.install(Module.java:101)
at org.openconcerto.erp.modules.ModuleManager$6.handle(ModuleManager.java:1126)
at org.openconcerto.sql.utils.SQLUtils$2.handle(SQLUtils.java:149)
at org.openconcerto.sql.model.ConnectionHandler.compute(ConnectionHandler.java:59)
at org.openconcerto.sql.model.SQLDataSource.useConnection(SQLDataSource.java:883)
at org.openconcerto.sql.model.SQLDataSource.useConnection(SQLDataSource.java:847)
at org.openconcerto.sql.utils.SQLUtils.executeAtomic(SQLUtils.java:127)
at org.openconcerto.sql.utils.SQLUtils.executeAtomic(SQLUtils.java:99)
at org.openconcerto.erp.modules.ModuleManager.install(ModuleManager.java:1117)
at org.openconcerto.erp.modules.ModuleManager.installAndRegister(ModuleManager.java:1882)
... 10 more
Caused by: java.sql.SQLException: unable to insert SQLRowValues on /COMPLETION/ : {CHAMP=CUSTOMER_SUPPORT_TICKET.STATUS(class java.lang.String), LABEL=En cours(class java.lang.String)} using {LABEL=En cours, CHAMP=CUSTOMER_SUPPORT_TICKET.STATUS}
at org.openconcerto.sql.model.SQLRowValues.insertJustThis(SQLRowValues.java:1923)
at org.openconcerto.sql.model.SQLRowValuesCluster$Insert.execOn(SQLRowValuesCluster.java:1794)
at org.openconcerto.sql.model.SQLRowValuesCluster$Node.store(SQLRowValuesCluster.java:1698)
at org.openconcerto.sql.model.SQLRowValuesCluster$Node.store(SQLRowValuesCluster.java:1693)
at org.openconcerto.sql.model.SQLRowValuesCluster$Node.access$3(SQLRowValuesCluster.java:1692)
at org.openconcerto.sql.model.SQLRowValuesCluster$2.handle(SQLRowValuesCluster.java:555)
at org.openconcerto.sql.model.SQLRowValuesCluster$2.handle(SQLRowValuesCluster.java:1)
at org.openconcerto.sql.utils.SQLUtils$2.handle(SQLUtils.java:149)
at org.openconcerto.sql.model.ConnectionHandler.compute(ConnectionHandler.java:59)
at org.openconcerto.sql.model.SQLDataSource.useConnection(SQLDataSource.java:883)
at org.openconcerto.sql.model.SQLDataSource.useConnection(SQLDataSource.java:847)
at org.openconcerto.sql.utils.SQLUtils.executeAtomic(SQLUtils.java:127)
at org.openconcerto.sql.utils.SQLUtils.executeAtomic(SQLUtils.java:99)
at org.openconcerto.sql.model.SQLRowValuesCluster.store(SQLRowValuesCluster.java:522)
at org.openconcerto.sql.model.SQLRowValuesCluster.store(SQLRowValuesCluster.java:441)
at org.openconcerto.sql.model.SQLRowValuesCluster.store(SQLRowValuesCluster.java:436)
at org.openconcerto.sql.model.SQLRowValues.store(SQLRowValues.java:1894)
at org.openconcerto.sql.model.SQLRowValues.insert(SQLRowValues.java:1890)
at org.openconcerto.modules.customersupport.Module.install(Module.java:88)
... 19 more
Caused by: java.sql.SQLException: Unable to insert prep40: INSERT INTO "OpenConcerto"."OpenConcerto48"."COMPLETION" ("LABEL", "CHAMP") VALUES (?, ?) {1: 'En cours', 2: 'CUSTOMER_SUPPORT_TICKET.STATUS'}
at org.openconcerto.sql.model.SQLRowValues$6.handle(SQLRowValues.java:1911)
at org.openconcerto.sql.model.SQLRowValues$6.handle(SQLRowValues.java:1)
at org.openconcerto.sql.model.ConnectionHandler.compute(ConnectionHandler.java:59)
at org.openconcerto.sql.model.SQLDataSource.useConnection(SQLDataSource.java:883)
at org.openconcerto.sql.model.SQLDataSource.useConnection(SQLDataSource.java:847)
at org.openconcerto.sql.model.SQLRowValues.insertJustThis(SQLRowValues.java:1901)
... 37 more
Caused by: org.h2.jdbc.JdbcSQLException: Unique index or primary key violation: "PRIMARY_KEY_FC ON ""OpenConcerto48"".COMPLETION(CHAMP, LABEL) VALUES ( /* key:10 */ 'CUSTOMER_SUPPORT_TICKET.STATUS', 'En cours')"; SQL statement:
INSERT INTO "OpenConcerto"."OpenConcerto48"."COMPLETION" ("LABEL", "CHAMP") VALUES (?, ?) [23505-175]
at org.h2.message.DbException.getJdbcSQLException(DbException.java:332)
at org.h2.message.DbException.get(DbException.java:172)
at org.h2.message.DbException.get(DbException.java:149)
at org.h2.index.BaseIndex.getDuplicateKeyException(BaseIndex.java:101)
at org.h2.index.PageBtree.find(PageBtree.java:121)
at org.h2.index.PageBtreeLeaf.addRow(PageBtreeLeaf.java:148)
at org.h2.index.PageBtreeLeaf.addRowTry(PageBtreeLeaf.java:101)
at org.h2.index.PageBtreeIndex.addRow(PageBtreeIndex.java:96)
at org.h2.index.PageBtreeIndex.add(PageBtreeIndex.java:87)
at org.h2.table.RegularTable.addRow(RegularTable.java:119)
at org.h2.command.dml.Insert.insertRows(Insert.java:157)
at org.h2.command.dml.Insert.update(Insert.java:115)
at org.h2.command.CommandContainer.update(CommandContainer.java:79)
at org.h2.command.Command.executeUpdate(Command.java:253)
at org.h2.jdbc.JdbcPreparedStatement.execute(JdbcPreparedStatement.java:193)
at org.apache.commons.dbcp.DelegatingPreparedStatement.execute(DelegatingPreparedStatement.java:172)
at org.openconcerto.sql.model.SQLRowValues.insert(SQLRowValues.java:2376)
at org.openconcerto.sql.model.SQLRowValues$6.handle(SQLRowValues.java:1906)
... 42 more
à plus tard...

Bonjour,

et maintenant EN VERSION MULTIPOSTE:

"Poste client"